Received the wrong item? Here’s what to do.Updated a month ago
We sincerely apologize if you received an item that’s different from what you ordered. We know how frustrating this can be, and we’re here to make it right!
Please reach out to our support team at [email protected], and we’ll get things sorted for you as quickly as possible.
When contacting us, you can help us speed things up if you include:
1. A clear photo of the incorrect item you received
2. The name or description of the product you were expecting
Once we have this information, we’ll work to resolve the issue right away. Thanks for your patience and understanding — we’re committed to ensuring you receive the product you ordered!